The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 25 years or older to reserve a cottage.
Check-in for Sunset Key Cottages, a Luxury Collection Resort is handled by is handled by an Island Ambassador who will greet guests at the resort's mainland porte-cochère (The Westin Key West Resort & Marina) and whisk them away via luxury golf cart to a ferry for the seven minute cruise over to Sunset Key. At Sunset Key, an island representative will be waiting to greet the guests to check them in and to take them to their cottage.
Check Cashing Policy
Check cashing services are not available.
Early Departure Policy
Early departures result in a charge of a full night's room and tax. If early departure occurs during a minimum night stay requirement period, the guest will be charged for the entire stay.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Package Handling Policy
Handling fees will be applied to packages sent to the property and from the property. Please contact Service Express at (305) 292-5300 for more information.
Pets are not allowed at the Sunset Key Cottages, A Luxury Collection Resort.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus incidentals. The authorization will hold funds until check out, at which time the amount incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution. The hotel is not responsible for any resulting fees or charges.
All accommodations at Sunset Key Cottages, a Luxury Collection Resort are cottages; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.